FAQs

Frequently Asked Questions

 

Q: Are the items listed on mistercola.com original?

A: Yes, all items listed on mistercola.com are guaranteed to be original and authentic.

 

Q: When will I receive my order?

A: All orders are shipped within 1 business day. See my Shipping Policy page for more information about transit times.

 

Q: Will my order come with tracking?

A: Yes, all domestic and some international orders will come with tracking. You will receive an e-mail shortly after your package is shipped with the tracking information. You can track your package at parcelsapp.com.

 

Q: Do you offer returns?

A: Yes. Check out my Refund/Return Policy page for more information.

 

Q: Do you have a store?

A: Yes, I have a physical store that is open by appointment. Call 660-525-9049 or e-mail mistercola@charter.net today to schedule a visit.